Cookies Policy

This Cookies Policy explains how Love Casino uses cookies and similar technologies when you visit or use its website. It describes what cookies are, why they may be used, the types of information they can collect, and the choices available to you. This policy should be read together with the website’s Privacy Policy and Terms and Conditions.

Love Casino operates under a licence issued by the Curaçao Gaming Authority (CGA). Player data is protected using advanced encryption technology throughout the site.

About cookies

Cookies are small text files that a website may place on your computer, mobile device or other internet-connected device. They allow the website to recognise a device or remember information about a visit. Cookies may help a website operate, improve performance, remember preferences and provide information about how visitors use its pages.

Love Casino may use cookies, pixels, tags, software development kits and similar technologies. In this policy, these technologies are referred to collectively as cookies. Some cookies are set directly by Love Casino, while others may be set by service providers that support website functions, security, analytics or advertising activities.

Cookies do not generally contain information that directly identifies you by name. However, information collected through cookies may be associated with other information held about your device, account or website activity. Where information can identify you, it will be handled in accordance with applicable privacy laws and the Love Casino Privacy Policy.

How cookies may be used

To keep the website available, secure and functioning as intended.
To remember settings, preferences and information entered during a visit.
To support account access and help protect accounts from unauthorised activity.
To understand how visitors navigate and use the website.
To identify technical issues and improve website design, content and performance.
To help provide relevant marketing or measure the effectiveness of communications, where permitted.
To support responsible gambling information, age-related controls and other compliance processes where relevant.

Some cookies are essential for the operation of the website. If these cookies are disabled, certain pages, features or services may not work correctly. Other cookies are optional and can usually be managed through the cookie settings presented on the website or through your browser.

Types of cookies we may use

Strictly necessary cookies

Strictly necessary cookies support core website functions. They may be used to maintain security, manage sessions, route website traffic, remember privacy choices and enable requested services. These cookies are generally required for the website to operate and cannot always be switched off through the cookie preference tool. You may be able to block them through your browser, but doing so may prevent some parts of the website from working.

Functional or preference cookies

Functional cookies help remember choices made during a visit or between visits. For example, they may remember language, region, display preferences or other settings. These cookies are intended to make the website easier to use and may reduce the need to repeat the same choices. If you decline them, the website may still be available, but some preferences may not be retained.

Analytics and performance cookies

Analytics cookies collect information about how visitors use the website. This may include pages viewed, links selected, approximate location, device type, browser information, visit duration and information about errors or loading performance. The information is generally used in an aggregated or pseudonymised form to understand traffic and improve the website. Analytics cookies are not intended to identify you directly.

Security and fraud-prevention technologies

Cookies and similar tools may be used to detect unusual activity, protect accounts, prevent misuse and support the integrity of the website. These technologies may consider information such as device characteristics, browser details, login activity and interaction patterns. They can help identify activity that may be inconsistent with normal use or that could present a security risk.

Marketing and advertising cookies

Where permitted and used, marketing cookies may help understand visits from advertising campaigns, measure campaign performance or present information that is more relevant to a visitor’s interests. These cookies may be placed by Love Casino or by third-party providers acting on its behalf. Marketing cookies are generally optional and may be declined through the available consent tools.

The exact cookies used may change as the website, technology and services develop. Cookie names, providers, purposes and retention periods may therefore vary. The cookie preference tool may provide more current information about the categories available on the website.

Third-party services and your choices

Love Casino may use third-party services to support functions such as hosting, security, website analytics, customer support, payment processing, communications or advertising. These providers may use cookies or similar technologies in accordance with their own privacy notices and contractual obligations. Third-party cookies may be subject to different controls and policies from those used by Love Casino.

When you first visit the website, you may be shown a cookie notice or preference tool. This may allow you to accept all optional cookies, reject optional cookies or select individual categories. Your preferences may be remembered for a period of time. If you use another browser, device or clear your browser storage, you may be asked to make your choices again.

Managing cookies through your browser

Most browsers allow you to view, delete, block or restrict cookies through their settings. You can usually find these controls in the privacy, security or settings area of your browser. Browser controls differ between products and devices, so you should check the relevant browser provider’s guidance for instructions.

If you block all cookies, the website may not operate properly. You may be unable to sign in, use certain account features, save preferences, complete requested activities or access parts of the website. Blocking cookies may not remove all similar technologies, and some preferences may need to be managed separately through the website or your device.

Mobile and device settings

Mobile devices and operating systems may provide controls for advertising identifiers, app permissions and tracking technologies. These controls may affect how information is collected through a mobile browser or application. Changing a device setting may not affect cookies already stored in a browser, so you may also need to adjust the relevant browser settings.

You can also manage some third-party advertising preferences through industry tools or the settings provided by the relevant service. Choosing to opt out of personalised advertising does not necessarily mean that you will see no advertising. It may mean that advertising is less tailored to your interests.

Privacy, retention and policy updates

Information collected through cookies may be used, stored and disclosed for the purposes described in this policy and the Love Casino Privacy Policy. This may include providing services, maintaining security, meeting legal and regulatory obligations, investigating suspected misuse, improving the website and communicating with users where permitted.

Cookies may be either session cookies or persistent cookies. Session cookies are usually removed when you close your browser. Persistent cookies remain on your device until they expire or are deleted. The time a cookie remains available depends on its purpose, the technology used and the settings applied by Love Casino or the relevant service provider.

Love Casino may retain information associated with cookies for as long as reasonably necessary for the relevant purpose, including security, compliance, reporting, dispute resolution and record-keeping. Retention periods may differ depending on the type of information and the reason it was collected. Information that is no longer required may be securely deleted, de-identified or otherwise handled in accordance with applicable requirements.

Children and age restrictions

The website is intended for adults who are legally permitted to access and use online gambling services in their location. Love Casino does not knowingly seek to collect information from children through cookies or other technologies. If you believe that a child has provided information or used the website, appropriate steps should be taken to prevent further access and address the matter.

Changes to this policy

This Cookies Policy may be updated from time to time to reflect changes to the website, the technologies used, legal requirements or business practices. When the policy is changed, the updated version will be made available on this page and the revision date may be updated where appropriate. You should review this page periodically so you understand how cookies are used and how your choices can be managed.

If you have questions about this Cookies Policy, your cookie preferences or the handling of personal information, please use the contact or support options made available on the Love Casino website. Do not include sensitive account, payment or identity information unless it is specifically requested through a secure channel.